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PixelGenius Product Activation Information


A large number of our users have found themselves in mixed-platform environments, as a result PixelGenius has decided that, starting with these new product versions, serial numbers will work, cross-platform. So, if you have a MacBook Pro laptop and a Windows tower, the same serial number will work on either machine. We will continue to sell both Mac and Windows versions and maintain separate product SKUs, but these new Mac and Windows versions of our products will accept either a valid Mac serial number or a valid Windows serial number.

In order to accomplish this, we've incorporated product activation as part of this cross-platform serial number scheme. So, just as Photoshop, since version CS2, has had product activation, we've incorporated a new and improved activation scheme from eSellerate (click HERE to see more about eSellerate product activation). Our End User License Agreement (EULA) remains the same. You are entitled to install and now activate our products on two separate computers-not to be used at the same time. If you install and activate both a Macintosh and Windows version, this will count as your two activations.

Activation can be done automatically over the Internet or manually if your machine is not "net" connected. Note, you will still need to have a computer handy that is net connected to obtain your manual activation ID key. To manually activate your product click HERE. If you are having problems activating over the web, you may have an out of date eSellerate engine installed. To update your eSellerate engine, click HERE. For additional activation troubleshooting check HERE.

As with Photoshop, you can, when connected to the Internet, both activate and deactivate your products should you wish to move your licenses to different computers. Note: manual deactivation is not currently available or possible.

The new versions of the products will pick up and use your current products' serial numbers if you have already installed and used them on the machine on which you are installing. However, if you are installing them for the first time, you will need to enter your original product serial numbers for the current versions when prompted. Note that only PhotoKit Color 2.x serial numbers will work for the PhotoKit Color 2. PhotoKit Color 1.x serial numbers will not be accepted.

If you need to check your eSellerate records for your receipt or your order number, click here

The PixelGenius EULA allows the installation of your purchased products on two computers-not to be run at the same time. PixelGenius EULA.

PixelGenius offers a free demo period of seven days. Once expired, PixelGenius can not extend the demo period. PixelGenius also offers a 30 day money back guarantee on all purchases. Please see the 'Terms of Sale' for information regarding making a return. PixelGenius Terms of Sale

Updated 01-25-2008

© Copyright 2008 PixelGenius, LLC. All Rights Reserved.