very much appreciates your
choice of trying or buying PhotoKit Color. We
want your experience to be
as trouble-free as possible. If
you have any technical support
questions not covered by
the PhotoKit Color User
Guide or the Info page, please
use the online form to send
an e-mail to Pixel Genius
Pixel Genius does not offer live phone support. Please contact
Tech Support via the e-mail form. We try to respond within
24 hours, Monday-Friday. Also, if you send e-mail to Tech
Support, please be sure you enable return e-mails from the
pixelgenius.com domain in any anti-spam software you may
use. Tech Support can not respond to spam blocker
you need to check your eSellerate records for your receipt,
order number or your transaction record, click
also double check your serial number by going to the About
Plug-ins and navigating to your PhotoKit Plug-in Module.
The About Screen contains the product, the version number,
and serial number.
EULA allows the installation of your purchased products on
two computers-not to be run at the same time. There is no
limit to the number of re-installs you are allowed to make.
Your product license is platform specific. PixelGenius does
not offer a cross platform license transfer. PixelGenius
End User License Agreement (EULA).
offers a free demo period (seven or ten day, depending on
product). Once expired, PixelGenius can not extend the demo
period. PixelGenius also offers a 30 day money back guarantee
on all purchases. Please see the 'Terms of Sale' for information
regarding making a return. PixelGenius
Terms of Sale
you have any questions regarding your credit card transaction
or billing, please contact eSellerate
Customer Support. Note, this email address is for questions
regarding your credit card transaction or billing only. Product
Tech Support questions must go to PixelGenius.