PixelGenius Web Forums Login Info - Problems
you received your validation email and are
having problems returning to activate your new
membership, please remember to log into the
actual forum web site using the original forum
login ID, not your new user and password. If
you see the following dialog, enter in
the original forum login ID and password.
original forum ID and password goes in the
dialog shown above. This is the forum web site
login ID and password the PixelGenius Web
Forums have two levels of security, the first
level is the password protected directory and
the second level is the user level. There
are two sets of login and passwords. The site
level and your personal level. Both are required
to actually login to the forum and posts
as a registered user..
personal User Name and password goes in the dialog shown below.
you entered your user name or your password incorrectly, you will
see the following dialog.
user name, including upper and lower case letters, numbers or spaces
must be entered exactly as when you created them. Your password
is also case sensitive. If you have forgotten either your user name
or password, you can click on the link in the dialog to have them
emailed to you as shown below.
this must be a legitimate email address. You
must turn off any spam blocking software in your email program that
would prevent the forum
from sending to your email address.
you try and fail five times in a row, you will see the following
forum software will lock out your IP address for a fifteen minute
period. There is nothing that can be done once you get this dialog
except wait for the full fifteen minutes.
return to the main forum info page, click HERE.
For Forum Support Issues, please
use this form: Forum-Problems
If you send an email, please indicate
the following critical pieces of information
to help us help you:
What operating system
are you using, including any updates or service
What browser are you using?
What is your browser's "cookies" settings set to?
What is your internet connection?
Have you logged onto the site successfully at least once?
Have you created a personal user name and password?
Have you received the user validation email?
Have you responded to the validation email?
Have you requested that the forum system send you your user name and password?
Have you received a lock out notice?