PhotoKit-EL Errors

The odds are, if properly installed, PhotoKit-EL will rarely cause any errors or any warnings. If you received an error when installing, please scroll to the bottom of the page. There are two possible situations where you might see an error or warning when using PhotoKit-EL. The first situation that may cause an error is when your image does not have a real 'Background' Layer. This will cause the following error:

If for some reason you have changed the Background layer to a named layer, you will get this error. PhotoKit-EL needs a real Background layer to operate. To fix this situation, click on the bottom layer to activate and then navigate to the Layer menu and select New>Background From Layer as shown below.

Doing this will make the bottom layer into a normal Background layer and allow PhotoKit-EL to run normally. Your layer will look like the screen shot shown below.

The other warning you might see is the following:

:

Although rare, this warning might occur. Simply click on the 'OK' button and PhotoKit-EL should continue normally. If you experience any other problems while running PhotoKit-EL, please visit the PhotoKit-EL Info Page on our web site by clicking HERE. Note, you will need to be connected to the Internet to visit the web site.


Installation Errors

If you received the error below when installing, the odds are you do not have a U.S. or International version of Elements 2.0 installed correctly. The PhotoKit-EL installer can only install properly when a U.S. or International version of Elements 2.0 can be found on your computer.

If you have your Elements 2.0 installer CD, please do an install prior to running the PhotoKit-EL installer. Pixel Genius will be releasing a regionalized version of PhotoKit-EL in the future but at this time, the installer will only work on U.S. or International versions of Elements 2.0.


Install error from the Windows PhotoKit-EL Setup installer.


Install error from the Macintosh PhotoKit-EL installer.